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Think Your Website is Mobile? Think Again!

Man-frustrated-with-phone.jpgAs a web marketing pioneer since 1995, my life has been in a constant state of frustration with marketers who have never been as eager to embrace the power of new possibilities as quickly as I thought they should.   It began with a survey taken the year I opened my agency that said 87% of all business owners believed they would never have a need for the web… EVER! It has taken a path through resistance to search engine optimization (which we began doing in 1996), e–commerce (which we began doing in 1997), email marketing (which we began doing in 1998), online Social communities (which we first did in 1999) and social media marketing (which we began doing in 2009). Eventually, universal best practices caught up to include each of those, and we were able to use the several years of experience our competition didn’t have to meet the needs of clients now willing to explore each “new” tactic, method or technology.


Frustrations of a Mobile Early Adopter

We created our first mobile websites 14 years ago for ourselves and Milwaukee’s Mitchell Airport. With the Kyocera Smart Phone being the only mobile device in existence back in 2001, we were admittedly way ahead of the curve. But we knew that mobile’s amazing proliferation in Japan foreshadowed a similar explosion in the US. It wasn’t until the 2007 debut of the first iPhone, and emergence of Android phones in 2008 that it actually began to happen here. That was the beginning of our push, via our recommendations and our blog, to urge all businesses to create a web experience for their customers who preferred to interact with them via mobile devices. A handful jumped onboard immediately, and more followed.  However, 8 years later, still less than half of those clients have a website that is mobile-friendly.  And only our newest clients and a handful of fellow-visionaries have a site that is fully responsive to be viewed intuitively on any device or display size.

Introducing the “Mobile-First” Best Practice

While some would say we should be happy that we’re making progress, the sad fact is that we’re falling even further behind. The call to accommodate a mobile experience actually ended several years ago when it was replaced with a new best practice: designing your web presence with a mobile FIRST experience.

A design process that just accommodated mobile began first with a desktop user experience. Then, using a practice called graceful degradation, it removed the elements and formatting that prevented the desktop experience from displaying satisfactorily on tablets and smart phones.  Mobile first is just what it says. The first user experience, wireframe and design comp is the smartphone portrait mode.  Then, using progressive enhancement, features and design elements are added as the larger platforms and displays allow.  That approach is more difficult, and as you’d expect more expensive. But wise site owners who embraced that approach early on had their sites ready to capitalize on the shift that happened in mid-2014 when the number of website visits via mobile devices permanently surpassed that of the number via the conventional desktop machines.

That change in mobile first focus is causing a whole new analytic: users who begin their desired transaction with you on their smartphone, but frustrated with the functional or UX limitations you’re imposing on them had to go to a tablet or desktop to complete the transaction or desired task, or even decided not to do business with you at all.

What Comes Next?

As a result of those statistics, the next step in UX is emerging: The Mobile-ONLY approach. A recent report from the Altimeter Group demonstrates how fast the paradigm is shifting, and how quickly website owners and other developers are falling behind.  In my next blog, I’ll share some of the alarming statistics from that report and tell you how developers like Trivera are adapting.

More on the Trivera BOSI Global Partnership

We announced today that have entered into an operating partnership agreement with BOSI Global. Here's more info on that partnership and what it means for our clients, partners and vendors.

BOSI Global, based in Chicago with offices worldwide, is an operating partner to high-potential companies. While BOSI Global has an ownership stake in Trivera, Marjie and I will continue to retain majority ownership of the company. BOSI Global will invest in our company by inserting a fractional C-suite management team who is tasked with the objective of deploying a multi-year strategy for sustainable and scalable growth.

The newest members of Trivera’s leadership team include:

Joe Abraham, Chief Marketing Officer - Joe is an internationally known serial entrepreneur and brand/marketing expert. He’s also the author of Entrepreneurial DNA. He’s given several Ted talks, and he’s been featured on ABC, NBC, CBS, Fox News and CNN, and the Wall Street Journal. Joe will be helping us develop Trivera’s marketing efforts, which include a series of CMO Summits as well securing speaking engagements for us at larger, national conferences and shows. Additionally, he will be facilitating our newly expanded client brand discovery and strategy development offering.

Scott Rasmussen, Chief Operating Officer – You may already know Scott. As a USBank VP for 17 years, an a partner at the Waterstone Group for 14 years, it seems like he knows everyone! Scott will be managing our sales team and working with us to make sure our KPI’s and metrics are where they need to be.

Leonard Kang, Business Intelligence and Technology Specialist - Leonard is a business technology guru, with an MBA from Booth School of Business who will be helping us identify, implement and execute new initiatives in our internal business technology infrastructure. Leonard also serves as the CIO for the U.S. Minority Contractors Association.

Andy Baker, Human Resources Director – Andy has had an illustrious career in HR leadership in companies like Allstate and Travelers – as well as operating his own private practice. In his new position with Trivera, he’ll be leveraging his network of recruiters, trainers and HR professionals to find new talent for TeamTrivera as we begin our accelerated growth trajectory.

Additionally, Charlie McClary, BOSI Global’s CEO will be a resource for guidance, leadership and mentoring for us as we grow. With his track record record of growing multimillion dollar companies to ten times their size, we’re honored to be among those he has chosen to become a part of the BOSI Global portfolio.

As one of the first steps of the new partnership, Trivera has opened a new office in Arlington Heights, IL at BOSI Global’s headquarters. That location will enable us to grow our digital marketing offerings by better serving existing and new clients in the Chicago market. Our Menomonee Falls office in the historic Mill Building will continue to function as our flagship headquarters.

So what does this mean for you? 

As we grow, you can expect to see a broader, deeper and higher quality range of services to help your digital marketing efforts create greater results and Return on Investment. Our new focus will be businesses and organizations who know they not only need a great, responsive website, but also understand the importance of a complete ongoing digital strategy that leverages, measures and improves every possible opportunity to drive meaningful, ROI-producing traffic to that site.

I will continue as CEO, and Marjie will remain the CFO. My role will focus on being the ambassador, face and brand champion for Trivera. To that end, I will no longer be handling any sales or account management. I’ve already been handing off most of my accounts to my awesome sales and account management team, and will finish that transition for all my clients in the next month or two. I’ll still be involved in the accounts where I’ve developed a great relationship with my contacts, but my team will now handle the process details and daily minutia.

I will also be ensuring that every member of TeamTrivera, every process implementation and every client engagement continues to represent and reinforce the Trivera brand: A commitment to your corporate, professional and personal success as a digital marketing decision maker.

I thank you for your support in the past, and am excited about our future as we provide increasing value to all our clients: past present and future!

-Tom

Trivera Interactive Joins the BOSI Global Portfolio of Companies

BOSI Global, operating partner to high-potential companies, has announced that it has signed a definitive agreement with Trivera Interactive of Menomonee Falls, Wis. to engage as the agency's operating partner. Trivera Interactive is a digital marketing and web development agency that has been in business for nearly 20 years. Per the terms of the agreement, Trivera owners Tom and Marjie Snyder will retain majority ownership of the company. BOSI Global will invest in the agency by inserting a fractional C-suite management team, tasked with the objective of deploying a multi-year strategy for sustainable and scalable growth.

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Trivera is also announcing the opening of its newest office in Arlington Heights, Ill. Trivera will grow its digital marketing offerings in the metro Chicago market. The agency will offer its full-suite of digital marketing services to the Chicago area including web and application development, design, search engine optimization, advertising and overall digital strategic and online branding consulting. The Arlington Heights office will be home to Chicago-based sales, marketing and production resources. It will collaborate and work closely with the Menomonee Falls flagship office, which is located in the historic Mill Building.

"Partnering with BOSI galvanizes Trivera with the additional brain power, financial resources and strategic foresight to deliver our brand and core solutions to a much broader, yet highly targeted audience," said Tom Snyder, owner and founder of Trivera Interactive. "After nearly 20 years in business, I can honestly say this is one of the most exciting moments in the history of our company".

"We are grateful to the BOSI Global leadership team for believing in Trivera and our team of enthusiastic digital marketing experts," added Snyder.

Effective immediately, the following appointments have been made to the Trivera leadership team:

  • Joe Abraham, Chief Marketing Officer
  • Scott Rasmussen, Chief Operating Officer
  • Leonard Kang, Business Intelligence and Technology Specialist
  • Andy Baker, Human Resources Director

"At BOSI, we are highly selective when evaluating companies for our portfolio," said Joe Abraham, founder of BOSI Global and author of the book, Entrepreneurial DNA. "We knew we discovered a special company when we met Tom and Marjie - it was an instinct that paid off. BOSI and Trivera share a vision to expand the company in a mutually beneficial way that, at its core, delivers smart and profitable digital marketing solutions for the agency's growing client roster."

About BOSI Global
BOSI Global serves as operating partner to venture-backed and privately held companies. The company is made up of successful entrepreneurs and corporate leaders with strong pedigree in high-growth operations across all areas of business. In the role of the operating partner, BOSI Global comes alongside third-stage businesses to scale those businesses by 3-10x revenues. This is done using proprietary methodology coupled with a fractional C-Suite of highly successful entrepreneurs working inside each business.

BOSI Global has locations across the US as well as in Singapore, South America, Europe and Canada. For more information, visit www.bosiglobal.com or call 877-264-2674

About Trivera
Trivera Interactive is one of the upper Midwest's oldest and most respected web development and digital marketing agencies. Since 1996, Trivera has led the market by being among the first in the region to provide e-business, e-commerce, email marketing, search engine optimization, social media and mobile solutions for their clients. Trivera's unique combination of brand focus and open source innovation produces robust solutions and demonstrable return for marketing decision makers in the manufacturing, education, services and non-profit sectors.

Trivera has offices in Milwaukee and Chicago. For more information, visit http://www.trivera.com or call 262-250-9400

Trivera has an Opening for a New Business Development Specialist

Trivera Interactive is seeking an experienced New Business Development Specialist with a senior business development or account management background within a digital agency or communications firm, and extensive sales and consulting experience with high level and executive marketing decision makers.

Read more about it here

Craig Schneider Joins Team Trivera

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Craig Schneider has joined TeamTrivera as a designer/front-end developer.

Craig is one of those guys who possesses the unique talent of being able to create awesome, intuitive, user-friendly website designs and then using frameworks and content management systems to turn them into fully functional websites. 
 
Craig comes aboard after a long tenure at Kalmbach publishing where most recently he was Interactive Art Director. In that role, he had been overseeing all of Kalmbach's digital properties including their 20 web sites and a team of 2 designers.  He has also been part of their Internet Strategic Development group and participated in the ideation and planning of their web-based products.
 
Craig was instrumental in leading Kalmbach into the Digital realm. On top of building the layouts and interactivity, he also worked with their in-house development team to build custom storefronts for 3 of their publications that had in-app purchases. And most recently, Craig helped lead them into responsive web design, moving 10 of their sites in that direction.  All of that experience has combined make him the perfect fit for our team.
 
When not working, Craig is an avid golfer, loves playing softball, outdoor recreation. Like the rest of the members of TeamTrivera he enjoys spending time with his family. He is also a loyal cheesehead who loves going to Packer, Badger, and Brewer games.
 
 

Scott Zsori Becomes Team Trivera's Newest Member

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Scott Zsori has joined Team Trivera as our newest back end developer.    

Scott first talked to us about coming here in 2002, but the stars weren't correctly aligned at the time. 12 years later, things finally worked out for him to come aboard as our newest back-end developer.

Scott has been working in the web as long as Trivera has, doing all of the same things, in the same languages and platforms as we do it. If it is needed for web development, he knows it, and knows it very well. But he also knows how to communicate highly technical concepts to non-technical people, making him perfect for his position at Trivera.
 
An example of just how smart Scott is: In his spare time, he created and is currently the president of TheTVDB.com, a site that contains an open database of television metadata used by thousands of websites and apps, including Plex, Kodi and some of the world's largest search engines.  While you might not be familiar with the site, you're probably actually a user of the data housed in it. The site's API is used by hundreds of thousands of people, gets 6 billion hits (yes, that billion with a B) and consumes 120TB of bandwidth monthly.
 
Even with all that he has free time! He enjoys spending time with his son and wife, playing video games like Dota 2 and Minecraft, cooking, debating politics, camping, swimming, and playing volleyball.  He loves the Green Bay Packers, his Kindle, his two dogs, a multitude of pond and aquarium fish, and dad jokes.  In high school he placed first in Wisconsin in his division in Academic Decathlon and was ranked in the top 50 Quake players in the world.  He's considered the best dad in the world by at least one first grader.

 

Trivera is Seeking a Magento Specialist

Trivera is known as one of the area's foremost Magento Commerce developers. Due to a flurry of new activity and several new clients, we have a need for Magento developers, front end and back end. Certification is preferred, but if you just haven't gotten around to getting certified, we'll pay for your certification.

Check out the details!

New Clients and Projects Mean Trivera is Hiring!

A recent influx of new projects from existing clients, inlcuding MTMI, Dental Associates, Extrusion Control Systems and Perlick, combined with a huge number of new clients, including Badger Meter, Herzing University, Berghammer Construction, Krete Industries, Accunet Mortgage, K&S Tool, Phoenix Products, Paramount Prosthetics, Skylands Capital and TixSwitch, Trivera has openings for a Back End PHP Developer and a Designer/Front End Developer.

The descriptions of the opportunities can be found on the employment page of our website

Yikes! What's Up With Your Website?

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The amount of stuff wrong with the average company website is flabbergasting. And I'm not just talking about those free DIY websites. Or the ones designed by low cost, low talent developers. Or even the ones that some agencies pretending to understand digital best practices charged way too much for.

As someone whose job it is to stay on top of current industry best practices, I can tell you that the rate at which the criteria changes is often overwhelming. And so, I'm even talking about the sites that solid firms like Trivera may have built for you a year or two ago.

Thus the need for regular, in depth site audits. If done correctly, those audits take a look at the following barometers of website health:

1.) SEO. The algorithms that search engines use to determine whether a site comes up on page 1, 10, or not at all, change weekly. While Google uses dozens of specific criteria to determine where your site comes up in searches, the overarching consideration that it uses now is whether or not people "like" your site. A significant number of people who come to your website may not.

A professional site audit will help identify the things that may be preventing you from getting the SEO rank you deserve. Correcting those issues will be the key to appearing above the fold on page one, the only place where meaningful click-throughs happen.

2.) Content. Your website communicates specific things to specific site visitors. To human visitors, it provides the necessary information to reinforce your brand's value proposition, spoken in a voice that reflects your brand personality. To the indexing spiders the search engines send to your site, it gives them information they need to determine whether or not your site will come up when certain keywords are searched for. The trick is crafting content that will do both.

A professional site audit will evaluate the effectiveness, readability, clarity, necessity, depth and formatting of all your content (text, graphics, tags, video, and supporting files).

3.) Page Design and Layout. People have conscious and subconscious expectations of what every website needs to have, and where...and how...it needs to be displayed. If it’s not right, they won't like it. It's bad enough that Google will penalize you for that, but even worse, if people do find your website, they'll be less likely to do business with you.

A professional site audit will help identify whether your site measures up and what needs to be done to build and strengthen your brand relationships.

4.) Device-Dependent User Experience. With mobile device web usage predicted to surpass desktop/laptop usage, it's critical to have a user experience that is equally rewarding and easy to use for all your visitors regardless of device. Just scaling your desktop site to display on a smartphone with navigation too small to read on tiny displays and buttons designed for mouse clicks, not fat fingers, drives mobile visitors away.

A professional site audit will tell you if you're getting, and capitalizing on, the amount of mobile traffic that you should be.

5.) Conversions. The goal of your website is to attract and convince potential customers to do business with you, and if possible even facilitate the transaction. A website that makes your brand hard to identify, your message unclear and transactions hard to execute prevents that.

A professional site audit identifies those barriers and obstacles so they can be removed, allowing your website to be a revenue generator, and not just an expense.

6.) Security Vulnerabilities. The web is teaming with hackers and crackers who find their identities (and their fortunes) in locating and taking advantage of websites they can exploit. Their methods include creating fake login screens to steal credit card, bank and personal info, and even using those hijacked sites to send the thousands of spam emails that send the unwitting there to be fooled

A professional site audit will be able to gauge how likely your site is to be used to trick people into using your site to give their money to crooks.

These are just some of the items that a professional site audit does for your digital presence. Just like it's impossible to effectively proof-read your own copy, it's also impossible to perform a complete and effective audit on your own site. Site audits are one of Trivera's core competencies. Virtually every site can use a talented set of eyes like ours to take a look at it through the above lenses, say "yikes," and get it on the road to success.

Let us know when we can take a peek at yours.

James Benz Becomes Newest Member of Team Trivera


KDF_3496-1b.jpgTrivera is excited to announce the latest addtion to our team, Design and Usability Specialist, James Benz.

James has been designing websites, print collateral, tradeshow displays and just about everything in between since the very early days of the internet. A 1997 graduate of UW-Milwaukee with a BFA in Graphic Design, he has witnessed many standards and trends come and go. By developing networking relationships with several marketing agencies, James has had the opportunity to design for many national clients: including Whirlpool, Maytag, Milwaukee Tool and H&R Block to name a few. Just like Trivera, James has also won an award from Graphic Design USA in the category of Interactive Design.

Prior to coming aboard, James was Creative Director for Sunant Interactive and Top Floor Technologies.

Away from work, family comes first for James. He loves spending time with his wife and 3 children doing literally anything. On a typical night it’s not unusual to find James playing Barbie’s with his 9 year old daughter, and then 15 minutes later wrestling with his 2 older boys. He likes to relax and blow off steam by training in Muay Thai (kickboxing), fishing, and riding his blacked-out Harley. Just don’t make the mistake of talking music with him. A Rock & Roll historian (more like fanatic) since a very early age, he could literally talk for hours about Rock & Roll, past and present (and if he ever gets into music mode, feel free to sneak away – he’ll probably keep talking anyway and won’t even notice).

Date Set for Social Media University 2014

SMUM2014-logo.jpgIn the summer of 2009, Trivera produced Social Media University, the very first conference of its kind in Milwaukee. Nearly 400 marketers, business owners and agencies gathered at the Italian  Conference Center to learn about this potentially powerful, but still relatively unknown marketing vehicle. Now 5 years later, experience has replaced theory, and reality has eclipsed the optimism. Still a leading authority on Social Media, Trivera presents another daylong event on June 11, 2014 to educate and inspire the market about the importance of all aspect s of social media in your marketing and business strategy.

DSC_6725.JPGThis year's event will be held at Potawatomi's Woodland Dreams Ballroom and Expo Center on 17th and Canal St.  Centrally located, the facility provides easy access, more room, and free parking for attendees.

Just like last event, the focus will be on providing you with practical hands-on knowledge from experts who are in the trenches helping real businesses and organizations just like yours, to successfully use Social Media as a marketing and business tool with the insight of 5 years of hands on experience  Several speakers have already been confirmed on a wide array of topics:

  • Tom Snyder (President, CEO, Trivera) - Social Media 5 Years Later - Strategy is Still The Key
  • Christina Steder (President, Clear Verve Marketing) - Integrating Traditional and Social Media, Not Only Possible but Necessary
  • Wayne Breitbarth (Author) -  LinkedIn, your B2B Social Media Secret Weapon
  • Christopher Graham (Digital Media Specialist, Potawatomi Bingo Casino) - Managing and Measuring Your Social Media Efforts
  • Paul Stillmank (President and CEO, 7 Summits) - Business Benefits of Building Internal and External Online Communities
  • Michelle D'Attilio and Jeanette Pham (Sosh) - Creating and Maintaining a Social Media Editorial Calendar
  • Chris Remington (VP Business Development and Client Strategies, Trivera) - Keeping Your Website Relevant in a Social Media World
  • Katie Fleming and Cory Ampe (Trivera) - How Social Media impacts Your Position in the Search Engines


Other sessions will include the latest techniques to help you understand and leverage Twitter, Facebook, Foursquare, YouTube and Pinterest (presenters to be announced).

DSC_6857.JPGA panel discussion will reunite members from  the  similar panel of  five years ago and add a few others to share the secrets to the successes they have achieved as Social Media...and their business paths...have evolved over the last 5 years. Panel members include: Joe Woelfle (Blatz Liquor, now State Farm Insurance), Joe Sorge (Founder of AJ Bombers and now President  of -  Hospitality Democracy), Scott Baitinger (Founder of Streetza Pizza, now CMO at Verlo Mattress Factory Stores), and Leslie Rivers (Marketing Associate- Milwaukee Ballet).

Rounding out the day will be an afternoon keynote from a digital strategist from a brand you know and trust ( to be announced shortly).

A variety of exhibitors will have booths to showcase their products and services. And the day will be capped off by a networking reception with cash bar.

DSC_0855.JPGTickets are $139, ($129 if 3 or more from the same company register at the same time) and include continental breakfast, lunch, snacks and beverages. Because some speakers are yet to be announced, we're offering early bird registration tickets at $119 each till March 31st. Register at SocialMediaMilwaukee.com

The first Social Media University Milwaukee sold out. Buy your tickets early to reserve your spot. Don't miss out! Follow @GoSMUM on Twitter, or find Social Media Unversity - Milwaukee on Facebook.

Cory Ampe Joins Trivera

bio-cory-opt.jpgCory Ampe has joined the Trivera team as Client Services Director.  

Cory has worked in marketing for more than 16 years. Prior to coming aboard, she was most recently at Trade Press Media Group, and before that, Fullhouse Interactive.

Cory began her career as a magazine editor where she honed her writing and storytelling skills. On the client side, she's worked for a large financial institution, a satellite-based internet infrastructure service provider and a business-to-business media company. In her agency work, she worked with clients of all sizes -- from non-profit NGOs to leading brands such as Johns Hopkins Medicine and Miller Brewing Co. -- to bolster brands and engage and convert coveted audiences.

When you trust Trivera for your digital marketing success, Cory will be your point of contact for the time your project is in our pipeline, and beyond. 

As Trivera's client services director, she will lead your project kickoff meeting, act as your advocate to our production team and be the voice of your weekly progress calls till project completion.  Leveraging her deep experience in branding; strategic communications planning; email marketing; advertising; social media; content marketing; SEO/SEM,  Cory will also develop and present the monthly ongoing reports that will help you analyze and improve the performance of your marketing efforts,

When not at Trivera, Cory is having fun with her daughter Darla (age 4.75) and son Louis (age 17 months). She enjoys camping, cooking, movies and listening to music. Shortly after graduating from UW-Milwaukee, Cory moved to her second-favorite city, Baltimore, where she worked for a boutique advertising and marketing agency to support her relentless pursuit of film director John Waters. Cory returned to the Milwaukee area in 2004 to marry Trivera Interactive alum Jeremy Ampe. She has remained a friend and fan of Trivera since her first encounter with the company and is thrilled to now be an official member of the team.

Trivera Turns 18!

happy18thbirthday.jpgRegardless of our age, we all celebrate our birthdays every year. But, there are a few birthdays that mark milestones.  Sweet 16 marks a passage to the age where one can drive a car. 21 is when one is legally allowed to consume alcohol. 30, 40 and 50 are often marked with black balloons and taunts of being over the hill. I'm facing...gasp...my big 6-0 in February (or as I've chosen to call it, my second 30th birthday), but I digress.

One of the most special birthdays is the 18th. It marks the passage from youth to adulthood. You're reckoned by society as wise and mature enough to vote, get married without parental consent, and serve your country in the military. 

Today, Trivera celebrates our 18th birthday.  Back on January 16th, 1996, we became one of the very first...and one of only a handful of...web design and development agencies in Wisconsin.

At the time, Internet Explorer, Chrome, and Safari didn't exist, just Mosaic and Firefox's predecessor Netscape. There was neither a Google nor a Bing  - the top search engines were Alta Vista, Excite, Lycos, Webcrawler and Infoseek. There was no eBay, Netflix or Wikipedia.  Joomla!, Drupal, Wordpress and Concrete5 were all years from being born. Email marketing and Social Media didn't exist. Nor did Digg, Tumblr or even RSS. Smartphones, mobile devices, tablets, iPhones and iPads hadn't been invented. Pinterest, Foursquare, Twitter, Facebook, YouTube or even MySpace? Not even on the drawing board! There was no broadband or wifi - internet connections came via a slow dial-up modem.  And 87% of all businesses polled in a survey said that the web was a fad, and they would never have a need for it. Ever. 

Our name back then was Websight Solutions, and our tagline was "web sites with vision." Fitting because back then, anyone who was doing anything on the web had to be visionary. Jeff Bezos had just started Amazon.com. Jerry Yang and David Filo had just incorporated Yahoo!. Craig Newmark had just launched Craig's List.

And there was us.

But we convinced Usinger's, Mitchell Airport, and FrankMayer and Associates to take their first leap onto the web. In those early years, our other early adopters inlcuded Aurora and Ministry Health Care, Holy Hill, the Marcus Center, Milwaukee Harley-Davidson and Mustela. Since then, we've been proud to have also helped other noteworthy locally-based brands like Potawatomi Bingo Casino, Strattec Security Corporation, Simplicity, Perlick and Dental Associates, as well as national brands like Motorola, Lotus, Frabill, and Panasonic.  We just started working on Frank Mayer and Associates' 43rd project, and are just wrapping up Mitchell Airport's 30th. In a few weeks, InvestorsBank becomes the most recent member of the Trivera story with the launch of their new site

Despite the fact that over 18 years we've seen the web go from infancy to youthful exuberance and on to a mature and necessary component of every business' marketing arsenal, for most marketers, how to make it work is still is a mystery. So we've been honored to have hundreds of other clients ask us to help them figure it out. Some big,  some small, some household names, others obscure to all but their niche customers.  But the one thing they all have in common is that they needed someone to help them navigate through the rapidly evolving, and quite confusing world of digital marketing, web design, e-commerce, email marketing, search engine marketing, Social Media and mobile, and they chose to trust us, originally as Websight Solutions, then as wirestone, and now for the last dozen years as Trivera.  

2014 will be a year of bold new plans: new customers, new partners, continued expansion, and the 5 year reunion edition of 2009's Social Media University. So Happy Birthday to us! Thanks to our awesome clients for their years of support, and our awesome team members who helped us earn that support. As we blow out the candles on our birthday cake, our wish is for another 18 years of success for us, but more importantly for all our clients because they've given us the opportunity to help them succeed.

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Bob Sabinash Returns to Trivera

Bob SabinashThe newest member of Team Trivera also has the honor of being one of the oldest. After an 8 year stint at Northwoods Software, Bob Sabinash comes back to the same company he spent 6 years at a decade ago, as Trivera's Vice President of Business Development.

"Over the years, we have had several employees who were literally the heart and soul of our company, but had the opportunity to explore new opportunties. We are more than delighted to have one of them back," said Trivera President and Founder Tom Snyder. "Bob was an incredible business development specialist when he was here last time. With 8 more years of market experience, he brings even more potential...and a fresh perspective...to our team." 

Bob joins Director of Client Strategy and Business Development Chris Remington to identify companies and organizations who can be helped by Trivera's smart design and creative technology solutions, craft strategic service offerings and get those projects into Trivera's production pipeline. 

Says Sabinash "I am grateful to have been asked to rejoin the company at a very exciting time in its evolution, and I’m excited about the path Trivera is on."

Trivera recently announced plans to double in size in the next 12 months by adding a full compliment of marketing, advertising and PR services to their services, as well as adding Microsoft-based content management systems to their already robust array of Linux/Open Source solutions. 

Bob's philsophy of communication and education as key in the sales process dovetails perfectly with Trivera's. "Sharing what we do and why we do it, and asking questions, builds a solution set that fulfills the primary goal but also strategically and tactically sets clients on a path for success." Adds Sabinash. "I also believe in transparency and follow through in Customer Service."

You can reach Bob at bob@trivera.com or 262-250-9400.

Trivera is looking for a Web Designer

t_logo_sqTrivera is looking for a passionate, experienced Web Designer that can design compelling websites and user interfaces based on the right composite of client direction and current best practices for navigation, design and UX. While we have a deep bench of dedicated front and back end developers on our team, an ability to efficiently produce clean code using PHP, HTML and HTML5/CSS3, JavaScript and jQuery to integrate that design into Content Management Systems and E-commerce platforms is a plus.

If you are like us, you:

  • are a total team player, and love to collaborate with other professionals
  • take pride in your work and keep up on the latest techniques and trends
  • have an informed opinion and enjoy being a part of the creative and strategic process
  • are self-starting, detail-oriented, and passionate about building attractive websites and interfaces that work in all current browsers and devices
  • appreciate the fact we don't expect you to work evenings and weekends, but also aren't a "40 hours and out" employee.
  • are proud to be a part of one of the area's most prestigious, high profile and soon to be fastest growing agencies

QUALIFICATIONS:

  • Ability to conduct a thorough creative discovery with every client, and presell their design to the client before the reveal so the first comp presented to the client exceeds their expectations.
  • Proficiency in Photoshop
  • Strong knowledge of code (PHP, HTML5, CSS3, JavaScript, jQuery, etc.), and browser compatibility a plus.
  • Good understanding of CMS platforms is required (WordPress, Concrete5, and Magento are preferred).
  • Responsive and mobile production experience a plus
  • Excellent communication and problem solving skills
  • A team player who can engage enthusiastically and professionally with clients and staff.
  • Is comfortable with the concept of "tracking billable hours" and capable of accurately entering time in a project management system like Basecamp.
  • Can provide a portfolio proving an ability to create clean, professional design and web interfaces

This is a full time employee position that would require you to work on site in a crazy cool historic building in the center of Menomonee Falls, WI. We offer good pay and benefits, including health and life insurance, PTOs, staff birthday lunches, an amazing culture and we wrap up the week with the legendary Trivera Happy Hour, except when we're cutting out early on Friday for summer hours. We are a casual but focused work environment. If you have had the your fill of a soul-less corporate culture, and are looking for a fun place that is like family, this position is for you.

Email your resume to empinq@trivera.com with links to your professional portfolio, and tell us why this is the right position for you.

(Women and minorities are enthusiastically encouraged to apply!)

Trivera is Seeking an SEO Specialist

Trivera is looking for a passionate, experienced SEO specialist to join our growing team in our Milwaukee area office. In this role, you would take the lead on strategic search engine optimization practice for our clients, including analysis, keyword research, on and off-page optimization and reporting. At your direction, internal front-end web developers and system administrators will support you with on-page optimization. Project and Account Managers and other SEO/SEM team members will support your efforts by providing collaborative support.

You will need to have a strong foundation in SEO fundamentals, and be willing to match your expertise with Trivera's proven processes and "best in the market" philosophy.

If you are like us, you:

  • are a total team player, and love to collaborate with other professionals
  • take pride in your work and keep up on the latest techniques and trends
  • have an informed opinion and enjoy being a part of the creative and strategic process
  • are self-starting, detail-oriented, and passionate
  • appreciate the fact we don't work endless evenings and weekends, but also aren't a "40 hours and out" employee
  • are proud to be a part of one of the area's most prestigious, high profile and fastest growing agencies

Responsibilities:

  • Analyze, develop and execute multiple client SEO strategies and tactics
  • Manage workflow process of SEO deliverables:
    • Keyword Research
    • Provide On-Page optimization direction to developers
    • Build link acquisition strategy
    • Perform Technical and Competitive analyses
    • Reporting
  • Client presentation of deliverables
  • Function and flourish working with a talented team and great clients
  • Manage client expectations by educating them on best practices and overall education of SEO
  • Stay up to date and transfer knowledge of best practices and latest developments in SEO

Qualifications:

  • 3+ years of SEO experience
  • Previous digital agency experience preferred
  • Previous experience executing SEO campaigns for large brands / sites
  • Off-page SEO experience (strategy and execution)
  • Link acquisition, implications of social media on rankings
  • Experience with keyword research/data mining tools and competitive analysis
  • Knowledge of Content Management Systems and their impact on search (WordPress, Concrete5, Magento preferred)
  • Solid understanding of redirects, user-agent detect scripting, rel="canonical" tags, XML sitemap feeds and other related technical tactics
  • Previous link optimization / acquisition experience
  • Understanding of analytics software (SEOMoz, Hubspot, Google Analytics)
  • Content strategy as it relates to search and the consumer decision process
  • Excellent knowledge of search engine criteria / algorithm updates (Panda, Penguin)
  • Ability to manage and communicate SEO as a business strategy
  • Either be... or be willing to become...Google Certified

This is a full time employee position that would require you to work on site in our historic building in the center of Menomonee Falls, WI. We offer good pay and benefits, including health and life insurance, PTOs, staff birthday lunches, an amazing culture and we wrap up the week with the legendary Trivera Happy Hour. We are a casual but focused work environment. If you have had your fill of a soul-less corporate culture, and are looking for a place that is like family, this position is for you.

Email your resume and references to empinq@trivera.com

CBS58 Social Media Feature Includes Trivera President

packerscheerleader1-300x169.jpgAs the recent controversy regarding a Chicago Bear Facebook fan site bullying a Green Bay Packer cheerleader began to go viral, the news team at Milwaukee's CBS affiliate needed a Social Media expert to interview for their 10 O'Clock news. So to find the right person, they did what any self-respecting media organization would do: They Googled it. The search for Milwaukee Social Media Expert brought up Trivera on Page 1, position 1, and after a quick phone call, the reporter and cameraman were on their way to Menomonee Falls to interview Trivera's resident Social Media go-to guy, Tom Snyder.

542705_10200673998198617_1942508108_n[1]Trying to meet a tight deadline in the middle of a snowstorm, the crew didn't even have time to take off their coats, hats and mittens. That caused the realtime tweets and Facebook posts from the team in the office to be met with accusations that we don't pay our heating bills.

As the day had gone on the focus of the story shifted. Initially, the story was about a Fan Page featuring a photo and the subject of the photo getting hammered with vicious comments. The woman asked Facebook to remove the photos and the post n the grounds that it violated Facebook's anti-bullying rule. Facebook disagreed an refused to remove it. So the woman struck back with another Social Media tool: a YouTube Video. And the battle raged between the haters and the supporters, free-speech advocates and people who demanded that Facebook relent. Eventually even Mashable picked up on the story, and by the time the crew got to our office, the owners of the Facebook page removed the post.

P1015548The questions from the reporters focused on whether we felt that Facebook should have removed the post. Tom's answer framed the dilemma Facebook had by asking the reporters if they would remove a news story on their site if the comments to that story turned ugly. He felt that technically, the fan page owners probably had a moral responsibility to remove the vicious and hateful comments.

Social Media is admittedly sometimes very anti-social. Bullying goes on there constantly. Fortunately, as proven by this instance, those who are bullied can use the same tool to stand up to the bullies, and get an army of supporters to stand with them.

But once again, whether it's for bad or for good...or both...Social Media is a powerful tool, and in the right instances can create viral buzz for the good to win.

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Happy New Year!

HNY1213As we look back on 2012 we are thankful for all our clients, partners, staff and friends, making it one of the best of our nearly 17 years in business. You've helped keep us busy with so much to do that we haven't been able to blog, send email newsletters or finish our brand new responsive website.

But we did want to send a heartfelt message to thank all of you for putting your trust in Trivera!

In 2012 we've worked hard to develop and launch exciting digital projects. We welcomed some great new website design and development clients to the Trivera family:

  • The Greater Milwaukee Foundation
  • Racine Federated
  • Perlick
  • Bel Canto Chorus
  • Dental Associates
  • Evald Molding
  • Johnson Creek Smoke Juice
  • Amelishan Bridal
  • Genius Supply
  • Storage Systems Midwest
  • GA Precision Manufacturing
  • Husar's House of Fine Diamonds
  • M&M Office Interiors
  • Core Creative (Poblocki Sign CMS)

They all discovered for the first time the joy of working with Trivera's team of talented professionals with new website projects.

We also renewed our commitment to our long-standing client partners with new initiatives for:

  • Potawatomi Bingo Casino (SEO)
  • Mitchell International Airport (CMS)
  • Timmerman Airport (new website)
  • Strattec Security Corporation (Component Solutions website)
  • Usingers (Magento e-commerce upgrade)
  • Rego Consulting (new websites)
  • Zimmerman Investment Partners (hosting infrastructure upgrade)
  • ThermaSys/API Heat Transfer (SEO, API site migration, print marketing)
  • Heroic Media (new microsites)
  • Adelman Travel (CMS)
  • Axiom Properties (CMS and new property websites)
  • Casper Creative (George Webb website)

And thanks to them...and you...2013 will be even brighter. Watch for some exciting news from Trivera later this month as we add even more value to our clients' digital strategies and offer a wider and deeper array of services and skills to make your 2013 successful.

Here's to 2013 being a great New Year for us all!

Trivera Tackles the Elephant in the Room

team-giftsLike most companies, Trivera Interactive has embraced the holiday spirit – adorning our office with festive decorations, twinkling lights and even a handcrafted Mountain Dew tree. For our gift exchange this year, we decided to tackle the White Elephant in the room. Many of our employees had not previously participated in a White Elephant gift exchange which made this event even more entertaining.

rock-emWe followed the conventional rules of drawing numbers and allowing people to choose whether to open a new gift or steal one from a co-worker. The first gift stolen was an antique-looking key which doubled as a bottle opener and tripled as a wine corkscrew. Fantastic! Another popular gift was a singing, dancing, pudgy man holding a beer mug.

Hilarity ensued as we opened gifts such as a programmer’s “survival kit" complete with the oldest software possible, a Joomla shirt and a 6-pack of beer. I’m sensing a theme here …

my-hankeyEveryone ended up with gifts to cherish. You cannot put a value on used firefighter boots and a book about surviving the Zombie Apocalypse. You just can’t. And, one co-worker got the last laugh as I opened the final, unwanted gift, after all of my gifts were stolen. Yes, Kenny G.’s “Duotones" CD is the gift which keeps on giving. I was pleasantly surprised to discover the Best Buy gift card Tom had cleverly tucked inside the CD, however. So, all’s well that ends well.

fondueOur team had a lot of fun, countless laughs and we’ll be inviting the White Elephant back to our room next year.

Happy Holidays from Trivera!

Laurie Vogt
Search Goddess and Chief Fun Officer

Trivera Office - A gallery of Photos

Trivera Interactive is one of Milwaukee's oldest Web design and digital marketing agencies. We have an amazing space located in the historic Mill building in downtown Menomonee Falls, Wisconsin. Here are some photos of our amazing creative and collaborative space.

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Trivera Interactive - Serving Milwaukee and the world from the Mill Building.

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Trivera Interactive - The view from the loft

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The megadesk - Command and control for all Web site design projects

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Wall of Fame of Trivera Website design clients.

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Miss Muffett guarding Trivera's Icon wall.

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Trivera upstairs small conference room

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Trivera - Website design...and air hockey...happens here.

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Inside Trivera's small upstairs conference room